Accessibility Statement

Introduction

The business entity listed under the Responsibility section is committed to making its website accessible in accordance with the Web Accessibility Act (WZG), Directive (EU) 2016/2102, and the requirements of the Austrian Standard ÖNORM EN 301 549. The goal is to ensure equal access to digital content for people with disabilities – particularly in accordance with the technical standards of the Web Content Accessibility Guidelines (WCAG), as amended.

Scope

This accessibility statement applies to the publicly accessible website of the aforementioned business. It refers exclusively to content provided under the business’s domain. Content from external systems or platforms that are linked or technically integrated (e.g. booking systems, review portals, map services, widgets) is not covered by this statement.

Accessibility Status

Partially accessible:
The website is largely accessible and meets the basic requirements of the referenced guidelines. However, certain content may still present accessibility barriers.

Non-accessible Content

The following content or features are currently not fully accessible. These issues will be addressed gradually as part of technical updates or during the revision of specific site sections:


  • The PDF files provided on the website are not barrier-free.

  • The forms do not contain accessible descriptions for validation, so that users of screen readers are not sufficiently informed about input errors.

The listed limitations will be resolved wherever possible. Accessibility cannot be guaranteed for third-party content.

Disproportionate Burden

The business strives to continuously improve the website's accessibility. However, certain content or features cannot currently be made fully accessible, as doing so would impose a disproportionate burden within the meaning of § 5 WZG.

This particularly applies to:

  • External booking, review, video player, or map systems
  • Older PDF documents (created before September 23, 2018)
  • Interactive modules that would require significant resources to make fully accessible

Future developments will place increased emphasis on accessibility.

Statement Preparation

This statement was prepared on June 26, 2025, and last updated on June 26, 2025. The assessment was based on an internal self-evaluation according to WCAG 2.1 (Level AA). Automated testing tools such as WAVE, Axe, and Lighthouse were used in the evaluation.

Contact & Feedback on Accessibility / Responsibility

If you encounter accessibility barriers on this website, we welcome your feedback.

Contact:

Hotel Goldener Ochs GmbH
Grazerstraße 4
4820 Bad Ischl
Austria


Tel: +43 (0)6132 23 5 29
Fax: +43 (0)6132-23 5 29-50
Web: www.goldenerochs.at
E-Mail: office@goldenerochs.at

Please include the following information:

  • URL of the affected page
  • Description of the problem
  • Your contact details for follow-up

We aim to respond to your request within six weeks.

Dispute Resolution

Austria

Sozialministeriumservice – Arbitration Board
Babenbergerstraße 5, 1010 Vienna
Tel: +43 1 71100-0
Email: gleichstellung@sozialministeriumservice.at
Web: www.sozialministeriumservice.at

Germany

Arbitration Board BGG
Mauerstraße 53, 10117 Berlin
Tel: +49 30 18527-2805
Email: info@schlichtungsstelle-bgg.de
Web: www.schlichtungsstelle-bgg.de

Technical Implementation / Support

The technical implementation and maintenance of the website is carried out by:

Websline GmbH
Münchner Bundesstraße 116, 5020 Salzburg
Email: office@websline.com
Web: www.websline.com

The content of the website is maintained on behalf of the respective business. New content and features are designed to be accessible within the limits of available resources.

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